Last week, I posted here on how local councillors are actively discouraged from interacting with the public by the configuration of their office PCs. As I said at the time, this may not be the intention, but it is the outcome.
Here, Steph Gray offers a tool that every councillor should run as a diagnostic.
Posts on ‘January 21st, 2009’
Systems lockdown – the resistance!
Listening in – better than asking for opinions?
They say that eavesdroppers never hear good things about themselves. This may be true, but they probably get a more honest appraisal than the more direct forms of feedback can afford.
For me, this raises the question: Should we be asking people what they think about anything?
Or should we be encouraging conversations and finding (non-intrusive!) [...]
A blog about representative democracy, social media and a conversational politics. How will peer-to-peer communications change local democracy? How is representation changing? 
