Local government has been thinking a lot about community engagement and reputation management, and one of the unexpected side-effects has been an increased focus on how council communications support the democracy and participation message.
Press releases are more focused on residents’ experiences, and repeat key messages about the council’s activities. Process description is kept to a [...]
Posts on ‘February 14th, 2009’
Getting the message out
Social media and representation
Liz has a couple of plain English videos worth looking at here.